Chatbots, AI, and Dark Secrets

Anthony Howcroft, Chief Strategy Officer at Frost Data Capital recently posted the first two items in a series of linked-in blogs on Chatbots and the direction of the technology industry. The first piece was entitled Chatbots: smarter and cheaper than data scientists?, and this was followed up by Chatbots part 2: portals are back! Prior to publishing the next instalment, which is currently being written (Tell me a story, chatbot...) he also pulled back the curtain on Data's Dark Secret - why your organisation might fail.